Online Services

ONLINE SERVICES

The Surgery supports online booking of appointments and ordering of repeat prescriptions.

In order to use this service you must register. You can do this by requesting a ‘Patient Access registration letter’ from reception in person (this will give you your personal log in details/PIN) which you then use to register online. To request your login details via email, please email us at emis.wakegreensurgery@nhs.net.

To login to your online account please click here.

This practice offers the facility for patients to view online, export or print detailed coded information held in their own records. This has to be done by request, please speak to reception for further information.

This practice currently offers the facility for patients:

to book, view, amend, cancel and print appointments online
to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient

PATIENT ACCESS

QUICK LINKS

ORDER A PRESCRIPTION

BOOK AN APPOINTMENT

REFERRAL FOR FURTHER CARE

TESTS & INVESTIGATIONS

Access to your medical record online from 1st November 2022

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 1st November 2022. For most people, access will be automatic, and you won’t need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.

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